Missing Twitch drops (Twitch Prime works but drops not)

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18

My account is linked but I didn’t get my Arkesia paper hat chest, Saphia Pet chest and Helgaia pet chest when will I get them?

19

I have the same issue as well, and i have two accounts on NA East. Neither of my accounts have gotten twitch drops. I’m all connected but still nothing, is there a fix for this issue?

20

Amazon has given a update on other issues, whats the update on this? i talked to support and she claimed that it was a COMMON issue and just pointed me to this thread with no ETA for a fix…

what is going on.

22

I don’t recieve Saphia Pet Chest, all before drops I normal recieve. It’s any variant how I get this pet chest?

23

Having also issues , when i watched everything i got my 2 pet chests and 1 mount, i had to w8 ingame like 2-3 hrs to see them in my depository , but couldnt take them as it was loading very slow, i was also not able to enter the store. After few more trys i was able to pick the 3 items so they get into my inventory but then i got an error msg that connection was having an error. So i restarted the game and i still saw my loot in the depository but LoLA Helgaia Pet Chest was missing , i was able to pick the 2 but still one pet is missing … i wrote to the support , i hope they can send it to me again or smth like that.

24

I have missing a drop from my Saphia Pet Chest twitch. Please fix this problem. Name: Yurkiss Server: Neria

25

Same here didnt get the T4 Drop Neugier Mount. Please fix it and send it.

Name: Lalouch
Server: Calvasus

26

Same here didnt get the T4 Drop Neugier Mount. Please fix it and send it.
Name: Pable
Server: Wei

27

I have the same problem. Still havent been able to get any of my twitch drops while twitch prime rewards came through.

Name: Zeppidee
Server: Ladon

28

Seems like the drops are being given on 1st server that you played, so you need to accept item registration on that server and then claim the item on the server you want to play.

29

I am also having this issue where I am not getting any of the twitch drops. The account is connected properly,

Name: Kaildrakan
Server: Aldebaran

Thanks for your time. :slight_smile:

30

I am having the same issue. Got the mount but missing the other boxes.

31

Same problem

Name: Khalburgo
Server: Neria

Redeemed on Twitch but have not received the following in-game rewards
1 - LoLA Neugier Gold Mount
2 - LoLA Helgaia Pet Chest

32

I have the exact same problem

33

Oldest drop has been 10 days and most recent 2 days, haven’t gotten any of them yet. Have disconnected and reconnected everything with no luck too.

34

Some drops are only tied to like 2 specific channels like lostark offical not everyone with DROPS in his name count toward the paper hat for example read carefully at the drop where u can get it from

35

news for missing drops?

36

Going to repost same information here.

While this might not help everyone.

I found out that if you relink your acc again here : Twitch Drops | Lost Ark - Free to Play MMO Action RPG

It will re-enable your drops. (and send them to your ingame mail in 24 hrs)

37

I’m having the same issue, it shows that I have 3 of the rewards and would receive them within 24 hours, but its been almost 3 days and still nothing??

38

same , i didn’t get the pet and mount from twitch drops i tryed everything…