Missing Twitch drops (Twitch Prime works but drops not)

I don’t recieve Saphia Pet Chest, all before drops I normal recieve. It’s any variant how I get this pet chest?

Having also issues , when i watched everything i got my 2 pet chests and 1 mount, i had to w8 ingame like 2-3 hrs to see them in my depository , but couldnt take them as it was loading very slow, i was also not able to enter the store. After few more trys i was able to pick the 3 items so they get into my inventory but then i got an error msg that connection was having an error. So i restarted the game and i still saw my loot in the depository but LoLA Helgaia Pet Chest was missing , i was able to pick the 2 but still one pet is missing … i wrote to the support , i hope they can send it to me again or smth like that.

I have missing a drop from my Saphia Pet Chest twitch. Please fix this problem. Name: Yurkiss Server: Neria

Same here didnt get the T4 Drop Neugier Mount. Please fix it and send it.

Name: Lalouch
Server: Calvasus

Same here didnt get the T4 Drop Neugier Mount. Please fix it and send it.
Name: Pable
Server: Wei

I have the same problem. Still havent been able to get any of my twitch drops while twitch prime rewards came through.

Name: Zeppidee
Server: Ladon

Seems like the drops are being given on 1st server that you played, so you need to accept item registration on that server and then claim the item on the server you want to play.

I am also having this issue where I am not getting any of the twitch drops. The account is connected properly,

Name: Kaildrakan
Server: Aldebaran

Thanks for your time. :slight_smile:

I am having the same issue. Got the mount but missing the other boxes.

Same problem

Name: Khalburgo
Server: Neria

Redeemed on Twitch but have not received the following in-game rewards
1 - LoLA Neugier Gold Mount
2 - LoLA Helgaia Pet Chest

I have the exact same problem

Oldest drop has been 10 days and most recent 2 days, haven’t gotten any of them yet. Have disconnected and reconnected everything with no luck too.

Some drops are only tied to like 2 specific channels like lostark offical not everyone with DROPS in his name count toward the paper hat for example read carefully at the drop where u can get it from

news for missing drops?

Going to repost same information here.

While this might not help everyone.

I found out that if you relink your acc again here : Twitch Drops | Lost Ark - Free to Play MMO Action RPG

It will re-enable your drops. (and send them to your ingame mail in 24 hrs)

I’m having the same issue, it shows that I have 3 of the rewards and would receive them within 24 hours, but its been almost 3 days and still nothing??

same , i didn’t get the pet and mount from twitch drops i tryed everything…

Yep. I started a new thread, not realizing there were many already posted. And yes, experiencing the same issue. I have the Saphia pet and the Hover mount, but nothing else has posted and I can’t seem to earn any progress on my Drop Meter. Been on Twitch for days now.

Same problem. Anyone know how to resolve ?

Server: Kurzan
Char: rafinhakillua

Hi,

I understand that there are more important priorities right now … but it would be reassuring to see a reaction that the topic has not been forgotten or cleaned up “under the table”.

Except for the first drop, I too didn’t get any rewards in the game, even though everything is fine on the side of Twitch … and that first drop sadly disappeared without a pick-up the very next day.

So please inform us whether this topic will be addressed. Not only because of the already missing drops, but also because of other drops in the future.

Otherwise, I wish you a lot of success, stable servers and a lot of fun for both developers and enthusiastic players :slight_smile:

See you in LA :wink:

Update:
I tried (again) to disconnect and reconnect the accounts and this time it worked like a charm.
As @Mustang wrote few comments before me, try this link and pray :slight_smile: