Missing Twitch drops (Twitch Prime works but drops not)

I am also still missing my Tier 4 drop the mount :frowning: contacted amazon twice about this and still nothing. Just told to wait…but for how long been over a week now.

With as many threads mentioning problems, maybe the ā€œWaitā€ command is due to some future - go ahead and hand out those items - initiative?

I dunno. I’m gonna catch a weekend lineup of a Twitch streamer who has labeled his drops for the ones I’m currently missing to see if perhaps I was tuned into steams that weren’t giving away the drops I needed…?

The amethyst shards and the Helgaia pet are the 2 i’m actually holding breath for, and if push comes to shove, I’d rather have those shards.

But alas, I wait as well.

watched Twitch today for 4 hours got the drop in my twitch inventory and pressed ā€œclaimā€ still have not received it how long do these normally take?

i’m also missing my LoLA starter, but got other 4 loots.
hope this problem will be fixed since amethys shard is hard to get

You won’t be getting your drops. This is an email I have received from Amazon:

What you can do is to go through the steps on our website and make sure you followed everything Twitch Drops | Lost Ark - Free to Play MMO Action RPG

Make sure that you completed the drop requirements by watching the officially supported streamers for the required amount of time.

****************If you still have not received the drops, we will not be able to assist as we cannot add the items manually. **************************

The only other suggestion would be to unlink and link the Twitch and Steam accounts again and allow 24 hours for it to refresh.

I do apologise for the inconvenience caused

I hope this helps and that we’ll see you again soon.

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