Missing Valtan entry after server crash on Saturday

Lost Valtan entry after the West servers crashed.

Server: Mari

Character: Futures

Region: US West

Issue: Haven’t received Valtan re-entry after the server crashed.

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Yooo we were doing valtan together lmaoo i haven’t gotten my re entry either

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Same was also in that party


Ayooo when we get our ticket do y’all wanna run it back?

im down

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Add me on disc DMT#5823

Hello @Futures,

Welcome to the Lost Ark forum, I’m really glad to see you are here at the forums and hope you can enjoy your time here and at the game as well!

I’m really sorry that you haven’t got your entry back, in case the disconnection happened due to a verified server outage or problem the entry is returned in a period of 24 hours.

In case that happened and you didn’t received the entry back I can recommend you to reach us via chat using the following link: Contact Us | Amazon Games

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:

DxDiag report:

  • Go to Windows Start search bar and type dxdiag.
  • Click on dxdiag.exe.
  • When green progress bar goes away, select Save All Information and save the file to their desktop.

If you need further assistance in any other issue please don’t hesitate in reaching us again!


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