Missing your one time grant for failing the launch

Hello, i havent got all those things from platinum u should grant one time. 1000 crystal mounts and the whole package again fix this asap. ty best game

Hello! @emilio.santos

Welcome to the forums! I hope you are doing amazing!

I’m sorry to hear that you have not receive the items from the founder’s pack.

Try clicking on the store and once there click on the option “Product Inventory”, in there you should be able to claim the founder’s pack.

If after checking you do not see any items to be claim please get in contact with a representative from the live channels to file a ticket with your specific situation.

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Have a wonderful day! :waxing_crescent_moon: