Mutiple screen freezes

Hello I just experienced 4 freezes at 80 percent of the loading bar so I lost a boss rush ticket and a penalty for guardian raids idk what is going on. I would like the boss rush ticket back.

Hello @Yamich welcome back!

I’m sorry to know about those freezes, I understand how frustrating it is.

Unfortunately we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that takes care of this type of situations. Please keep in mind that the current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

Here’s an official post about this where you can check how it works:
Update to Timed and Ticketed Content Lockouts (Update to Timed and Ticketed Content Lockouts)

The team is aware of the disconnection problems as they announced a few weeks ago in here (An Update to Disconnect Issues).

Thanks for understanding, and let me know if I can help with anything else.