Server: NA WEST - Akkan
IGN: Lariance ILvl : 1500
IGN: Larians iLvl 1465
This is game feedback not game support, try to use the correct topic next time 
Though to help you, the aura thing is a known issue, it was already addressed and they will compensate you for the missing aura. It’s everything on the official news section, always read it first.
I hope the info helped you