My Crystalline Aura is gone! again 5 times + from start

So i just play from head start 3 days before game start on Free to Play the only problem there was big queue but when you join to game you can play after those days sometimes i lost my crystalline aura i spend my gold for crystal to buy items from Last Ark Shop and after i buy it i still have 0 crystals but gold is gone. The question is how long it will take to get back again crystaline aura so i can normaly use 3 bitfrost instead of 1 got my crystal back and normal play becosue right now this is so frustrating to think what you can do in game but you are blocked becouse of that lost more silver from teleporting/ waste more time on stronghold / extra action with npc.
I am waiting for a response and I hope you can fix it quickly


also funny thing

DO NOT BUY CRYSTALS IF YOU LOST CRYSTALLINE AURA BECOUSE YOU CRYSTAL AMMOUNT EVEN IF YOU BUY CRYSTALS WILL BE 0 NO MATTER WHAT SO BETTER SPEND GOLD ON MARKET INSTEAD ON CRYSTAL

Claimed 665 crystals GONE AGAIN XD