My friend got banned for his name

Game Support English Support
1

I’m writing this post on behalf of a friend who got 1 day banned, and because of that he’s not able to.

I got ban for my name and I don’t understand why. If I’m Jewish I cant have “jew” in my name? I don’t see people getting banned for having Muslim or Christian references in their name, or if an African American has a name like “blackmamba” I don’t see them getting banned.
Why do I get banned for having my ethnicity/religion reference in my name? I didn’t say anything bad with it its just a play of words about me being Jewish and the fighting style of jiujitsu Out of the game code of conduct: Cause or intend to cause disruptive behavior, such as names that could be offensive or inappropriate to others (e.g., based on context), names that impart any hate toward a person or group of people, including names that reference or glorify discriminatory, terrorist, violent extremist, or criminal organizations as well as their figureheads. Do you count being a Jew as offensive to others?
Why do I need to lose all my dailies and even some of my weekly quests and raids because of some anti-Semitism?

Character name: Jjewjitsu
Server: Kadan

And what am I supposed to do after my account will be released? Since I have more than one character with “jew” references in their names. Am I supposed to pay for each one of them?

I appreciate your help!

2

Hello @or2030 ,

Welcome to the forums! :handshake:

I am afraid, we do not discuss ban or ban appeals over the forums. The reason is that, we do not have any tools or correct resources to assist you in these cases.

Kindly ask your friend to raise an appeal via the link below, so that it reaches the correct team , to be actioned upon.

Appeal a ban - Support | Amazon Games.

Include as much information as possible to help our team investigate your ban appeal request. Please provide the following details in your request:

  • Character name and server.
  • What was the last thing you were doing in game before you received the ban?
  • The category the ban falls under according to the ban message you received.
  • After reviewing the Code of Conduct and Penalty Categories support article, why do you believe that the ban was mistakenly placed?

Important: Submitting multiple appeals won’t expedite the review of your ban.

I hope this helps!

Thank you for your understanding! :magic_wand:

3

Thanks for the reply
Can you address this issue regardless of the ban? If this question is related to support
Does it count as offensive?

4

I am attaching the naming policy for better understanding.

Thanks.

5

I would expect he got reported by someone thinking of it as offensive. Most people do not make humorous wordplays or any kind of reference to jews because - history. So most people expect when seeing others using the term or anything related in a non formal way for it to be meant in a racist or discriminating way. Kinda dumb but kinda understandable as there is a lot of racism and you rather hear about people making racist remarks.

Do you count being a Jew as offensive to others?

Probably not. How would they know his ethnicity?

Edit: I actually think its a funny name :stuck_out_tongue: