My game crashed on legion guardian Vykas, ticket support

Hi @Roxx

I was playing legion guardian (Vykas) and my game crashed, I had to restart the computer. On returning to open lost ark after the servers screen, the screen is completely black. I would like to know if, in case of counting my entry into Legion, I will receive a ticket to enter again?

Sincerely Diogopmg

Pretty sure it doesn’t consume the entry ticket unless the boss is killed while you’re disconnected.


Over the last 50 minutes I was trying to relog into lost ark and finally the “black screen” came out and loaded the game again and I could see that my Vykas ticket automatically arrived.

problem solved :smiley:

Hi @diogopm

Welcome to the Lost Ark Forum!

I’m glad that you get the ticket back! :smiley:

Also thank you @Elp for sharing the information, we really appreciate it.

If you need help with something else, please let us know.

Hope you have a nice day and see you in Arkesia! :wolf:

@Kagami Hello, yestarday I got this error
during the Vykas legion raid, I have not received my ticket. Could you help me please?

IGN: Rollingmoonstone

Hello @Rollingmoonstones

I hope you are doing well.

I’m sorry for the disconnect during the Vykas Raid. Unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually.

we have a system that takes care of this type of situations in order to provide the ticket back in very specific scenarios, we can’t guarantee that they will be receiving a ticket. I apologize for the inconvenience.

Please have a look at the below mentioned post for more details about the process.

Please remember:

  1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

  2. Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

I hope this helps. Cheers! :tada:

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