I was playing legion guardian (Vykas) and my game crashed, I had to restart the computer. On returning to open lost ark after the servers screen, the screen is completely black. I would like to know if, in case of counting my entry into Legion, I will receive a ticket to enter again?
I’m sorry for the disconnect during the Vykas Raid. Unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually.
we have a system that takes care of this type of situations in order to provide the ticket back in very specific scenarios, we can’t guarantee that they will be receiving a ticket. I apologize for the inconvenience.
Please have a look at the below mentioned post for more details about the process.
The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.