I am having the same issue as of last night , i used sheet music to travel to vern on my main character and my game crashed, now it crashes immediately after selecting my character . I was able to log into my 2 alt accounts but they were also in vern and as soon as i tried to leave vern my game crashed and now i cannot log into any of my characters.
Main character
Name: vreles (sharpshooter)
NA east
Server Ladon
Alt character
Name : mnoko(warrior)
NA east
Server Ladon
Hi @msmith147 Welcome to the Forum! 
I hope you’re having a great day and I’m sorry that you experience this issue with your character.
Give me just a moment to check your account and I’ll be back in a moment! 
Thank you, i dont remember the name of my striker but he is stuck as well. Im jusy at work and cant check the name its the same server though.
Don’t worry @msmith147 I moved your characters vreles & Hundredeye back to Prideholme!
Please before opening the game let’s check the Steam files and let me know if it works!
Thank you so much, my warrior mnoko is also stuck. And i will verify ny game files as soon as i can when i get home and get back to you
Perfect! I’ll be waiting for the confirmation and I relocated mnoko back to Prideholme as well !
Again thank you so much ,awesome support
Just verified my game files and repaired some files , i was able to log in thanks again for the quick fix
Thank you for the confirmation @msmith147 and I’m glad to know that it works!
If you need anything else please let me know! 
Safe travels in Arkesia!
Hello, my main is crashing on the loading screen too,
Central Europe
Server: Thirain
Character name: CheeseyCheese
i tried verify game files but it didnt work.
i tried another account on my device but still got the same result
Can I get an assist please.
Hello @Cheesey
Welcome to the Lost Ark Forums community. We are glad to have you here.
I have successfully relocated the stuck character back to Prideholme for you. Please verify the integrity of game files on the Steam Client before relaunching the game and check if the issue is resolved.
Have a great day ahead. 
Hi, my Pgs are crashing on the loading screen too. Do i gave to list all of them?
Central Europe
Server: Neria
Character name: Eternitysider
i tried verify game files but it didnt work.
pls help <3.
Greetings @EternitySider
Welcome back to Lost Ark Forums.
The character has been relocated to Prideholme. Please verify the integrity of the game files on Steam Client before relaunching the game and check if you are able to access it now.
Have a good one. 
it didnt work 
Thanks for the update @Cheesey
I’m sorry that relocating the character didn’t resolve the issue. In that case, I request you to submit a web ticket to our Support Staff using the below mentioned link along with the link to this Forum Thread to escalate the issue further.
I hope this helps. Cheers! 
What about alts? do we have to relocate them too?
Thanks for the query @EternitySider
Relocating the stuck character should resolve the issue. I request you to launch the game and check if you are facing the same issue with other characters as well.
See you in Arkesia. 
Actually i don’t know who was the one stucked, i tried accessing on all of them but crashed, only the main didn’t but when i first travelled the game crashed so i don’t know, here’s the list of my alts:
Zhuwen, Burstnova, Rougedeath, Rëaven, LÎnméi, Rainfaller.
Thanks for the information @EternitySider
I have relocated all the Alts to Prideholme as well. Please relaunch the game and check if the issue is resolved.
I hope this helps. Cheers!
unluckily i got into the game, and after the first travel it crashed again
