My honorleapstone chests are bound in my roster storage

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Leapstone
Leapstone420×694 124 KB

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Hi @CuteKitsune

Welcome to the Lost Ark Forum!

Hope you are doing well!

I’m sorry for the problem you are having with the Honor Leapstone Selection Chest been bound in your roster storage.

I would like to know if you get the chest from the Twinkle Twinkle Exchange Shop or if do you get it from another shop or compensation given it?

I’ll be waiting for you reply! :wolf:

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i got it form the Twinkle Twinkle Exchange Shop

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Thanks for your reply! @CuteKitsune

I would like to share this link that has information about this issue you can follow to help you with it.

Here is the link:

Hope this information help you! :wolf:

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“If your Honor Leapstone Selection Chests from opened chests in the Twinkle Twinkle Exchange Shop became Character Bound after the update on February 15th, please contact our Customer Support team” is this not you

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Thanks for you reply! @CuteKitsune

Regarding your question, the link in the post is to contact our support team via web ticket to give the the necessary information to help you further with this problem, since here in the forum we don’t have the tools to help you with this situation.

So please reach them via the web ticket and they will follow you situation to help you with this problem.

Hope you have a nice day! :wolf:

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ok sorry for the misunderstanding thanks

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No problem! @CuteKitsune

Please let me know how it went.

Hope you have a nice day! :wolf: