My power pass isnt working

[abodyalbotaly0]

i used my power pass ticket but i didnt get it just disappeared

[TheBlackBoNe]

i believe powerpass is still disabled i don’t think they enabled it yet.
that is what i know for now you can’t use them until they fix them and this been on for like 2 weeks now

[ThunderWolf]

Hello @abodyalbotaly0

Welcome to the Lost Ark Forums community. We are glad to have you here.

The information provided by @TheBlackBoNe is correct and the Powerpasses have been disabled for the time being.

Powerpasses Temporarily Disabled

Greetings adventurers, All Powerpass purchases have been temporarily disabled within the in-game store as we work to resolve an unintended issue with them. If you attempt to purchase a powerpass at this time, you will receive an error notice and your purchase will not go through. Additionally, Powerpasses earned in-game will not be usable by any characters until this is resolved. Thank you for your patience, and we will let you know when we have an update regarding this issue.

I request you to keep checking the Official News - Lost Ark Forums for an update regarding the same.

I hope this helps. Cheers!