My purple crystals are missing

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1

I had about 200 purple crystals on my account on lost ark and today I logged on and they are all missing. I see there is a bug about this. Please help me to fix it.

1 Like
2

same here

3

I payed 170 gold for crystals but it took my gold and I never received the crystals

4

Same here. I had a little over 300 purple crystals