My settings are resetting every time I loggin

Since Kakul raid patch, my audio setting gets reset every time I log in. It doesn’t save changes.
I tried verifying integrity from steam, uninstall and re-install game again, but it still won’t save.
Does anyone have same issue here? I saw some posts with same issues few months ago but couldn’t find any solution.

Sorry to hear you’re having this issue, mecookssam.

I’ve moved this over to the support section so our support team can check into this.

Hi @mecookssam

Hope you are doing well!

I’m so sorry for the problem you are having with the setting resetting every time you log in.

I would like to share with you some other troubleshooting steps you can try for this problem.

Here is the link:

If the problem persist once you have done with all the steps, please reach out our support team by creating an e-mail to help you further with this issue.

Here is the link:

Please make sure to have the DxDiag ready once you reach support, you can pull it following this steps:

DxDiag report:

Go to Windows Start search bar and type dxdiag.

Click on dxdiag.exe.

When green progress bar goes away, select Save All Information and save the file to their desktop.

Hope this information help you! :wolf: