My Twitch Drop Disappeared

I had all my twitch drops in my obtainable items and I tried to redeem right before servers went down. It kept saying it was taking too long and wouldn’t redeem and now they are gone from obtainable items and inventory. I need help in Fixing this issue.

Post your info here Crystalline Aura not activated - #212 by Aldalec
And mention your issue, it is a bug happening in all regions, they are looking into it.