I was in T3 cube dungeon while NA East Azena server disconnected. It occurred to many people and streamers on Azena as well.
The following is the server message after trying to relogin. It eventually allowed me back in after 10 minutes, but it kicked me out of the cube.
The disconnect caused me to lose 3x cube tickets. Please compensate since this issue was not my fault.
IGN: Cysen
Server: NA East Azena
Items Lost: 3x Cube Ticket
Thanks
Hi there @Cysen. Welcome to the forums!
Thank you for reaching out regarding the loss of your ability to participate in the Cube due to service issues. At this time, we’re not able to re-grant the ability to participate in limited entry activities. To enter events which require Entrance Tickets, you’ll need to gain additional tickets via Chaos Dungeon drops or Exchange merchants.
I’m sorry for the inconvenience this may cause you, let me know if you have any other question!
