apparently theyre looking into it already but no news since
Still trying to replicate it and figure out the cause.
1 Like
Hey @Kureiya
Have your tried any of this tips: Troubleshooting Purchase Failed Error Messages - Support | Amazon Games. Just adding bit more help.
Thank you the to team that is already looking into this.
yes
Are you using paypal?
check ur private msg i had send u the solution
you found a fix?
2days ago I had problems with PayPal, yes, it is issue with PayPal. 2days ago - Firstly, i tried to buy via PayPal then I got error saying Failed and it kept loading infinitely until you close that error window. So, then i tried another option is buying through debit card numbers and it worked. My point is, PayPal is not working right now, and IT DIDINT WORKED BEFORE UPDATE. So UPDATE didin’t caused problems to that payment via PayPal.