NA WEST Down, Working On It

Crash messed up valtan HM need ticket re-entry

Server: Shandi
IGN: Clementinett

UH any news about south vern and the red portal chaos dungeon?

Crash locked out from valtan normal mode gate 1. Need re-entry ticket.
Server: Valtan
IGN: Patchbearpaladin


IGN: Raizerus
Server: Valtan
I haven’t received the re-entry ticket yet. Any ETA for the re-entry ticket?
Hopefully, this gets resolved this weekend

The outage happened during valtan gate 2 hard mode

Server: Rohendel
IGN: Timtimkabim

we never need to buy aura cuz they’ll give us free one every 3 days when servers down.
best server ever!!!

As a phenomenal MMORPG, what you have done is far from enough. Please make more efforts to ensure stability

Its been hours since the issue happened and none of the players I know have gotten a valtan ticket. please update accordingly. Thiis is getting very annoying

same. need ticket soon to run it properly, otherwise wont fit in my schedule

still no ticket til now for Valtan

Server: Enviska
IGN: Virtruz

no ticket - was in argos.
Server: Valtan
IGN: Mikisai

Everyone… wait at least 24 hours before you complain about tickets.
It takes time… be patient.

Tell that to the players that were locked out last week and still >=7 days and waiting.

1 Like

did you lose your ticket? if not dont lecture others

I lost my entry at 7x valtan hard.

Please resolve for all the users affected by the random downtime

Server: Shandi US West
Character: Plapp


Hi! it’s been 6 hrs now and we havent received our tickets yet (me and my teammates). any updates?

I lost my valtan hard entry for gate 2

Server: Akkan
Character: Mankoslayer

Didnt get the rewards (opening chest, auction at the end) during valtan hard gate 2.

Server: Enviska
Character: bklove

Still haven’t received my re-entry ticket from last week. Support have shown me the logs and confirmed it was when servers were taken down.

When will this be fixed?

1 Like

NA WEST Down, Working On It is now fixed.
Thank you for your valuable input into THIS thread.