NA West Mari, Can't Buy Crystals

If I click “Buy Now” the game just tells me the purchase failed without actually doing anything. Guess I’ll save some money today

Thanks for reporting this, esquame.
I’ve moved this over to the support section as our support team is better equipped to look into transaction issues like these.

1 Like

Submit a support ticket with Steam, they likely need to verify your account information.

Seems like it was some kind of network issue on perhaps Steam’s or Lost Ark’s side. I was doing something else a couple minutes later and the purchase window came up

Hello @esquame and thank you @Centeotl for moving this over and @Vidar for your input,

I am sorry to hear you were having issues with the purchase but am happy to see it seems to have been resolved.

I will keep an eye on this thread in case you need further help.

See you in Arkesia! :wolf: