After being disconnected, I restarted the game and I can’t even select a server, no servers are showing in the list for NA West.
Delayed release
Multiple bugs and system crash
Extensive downtime, maintenance
Lack of/poor communication
It’s starting to look like amateurism, not just lack of leadership. I know the goal is to make money but look at Cyberpunk. All the mistakes they made killed any enthusiasm people had towards it. I sincerely hope you will look closely at those issues and focus on resolving this rather than releasing paid content like the Ark Pass, otherwise no one will be left to buy those off you.