About 2 hours, I keep seeing “Server Authentication Failed. 10010” Error when open my game.
Cannot select servers and seems to have been this way for at least 2-3 hours.
Hi @goldenKebab
Hope you doing great!
I’m so sorry for the error code 10010 you are getting in the game.
I like to share with you this troubleshooting steps to try to solve this issue.
Here is the link:
Hope this information help you!
Are you using a router? If so, if you can plug the internet cable directly in to the computer and try to log in.
And restart the router by removing power cable for 10-20s…
if you can log in without the router you should be able to do it with the router again after removing power cable for 10-20s…
Let me know if it works otherwise there is one more step you can take
Thanks guys for the ideas. I also got message about setting DNS servers to 1.1.1.1.
I tried to set it up for my IPV4 setting, with primary 8.8.8.8 and secondary 1.1.1.1
I was able to get on the game after restarting my network after that.
Hi again @goldenKebab
I’m really glad that you can find the solution for your connection issue and you was able to get on the game again.
Hope you have a nice day and see you in Arkesia!