NAW Servers Down?

About 2 hours, I keep seeing “Server Authentication Failed. 10010” Error when open my game.
Cannot select servers and seems to have been this way for at least 2-3 hours.

Hi @goldenKebab

Hope you doing great!

I’m so sorry for the error code 10010 you are getting in the game.

I like to share with you this troubleshooting steps to try to solve this issue.

Here is the link:

Hope this information help you! :wolf:

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Are you using a router? If so, if you can plug the internet cable directly in to the computer and try to log in.
And restart the router by removing power cable for 10-20s…
if you can log in without the router you should be able to do it with the router again after removing power cable for 10-20s…

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Let me know if it works otherwise there is one more step you can take

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Thanks guys for the ideas. I also got message about setting DNS servers to 1.1.1.1.
I tried to set it up for my IPV4 setting, with primary 8.8.8.8 and secondary 1.1.1.1

I was able to get on the game after restarting my network after that.

Hi again @goldenKebab

I’m really glad that you can find the solution for your connection issue and you was able to get on the game again. :smiley:

Hope you have a nice day and see you in Arkesia! :wolf:

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