Never Received Twitch Drops!

Hi there,
I have still not received my “Saphia Pet Chest” nor my “Arkesia Paper Hat Chest”. I claimed both well over 48 hours ago and my account is linked to twitch, steam, and ark. I have followed all steps. Please help correct this!


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Hi @PenguinFrise Welcome to our community :man_mage:

I’m so sorry that you had this issue with your pet chest and hat chest this sounds very frustrating and we don’t want anything to mess with you playtime.

I inform you that our development team and the Twitch team are already aware about Twitch drops not being reflected on players account after having all account connected, and are working as quick as possible to solve this situation.

Thanks so much for your patience! :dragon: