NIa Server Went Down - Lost Out

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1

HI,

I was in Valtan on the second gate when Nia server went down on 15th Dec. We never completed it, however it shows completed. I have not received any of the “expected rewards” that would have been dropped when completing, nor did I receive any fused leapstone. I have given it 2 days to see if a ticket would have been reissued and the “completed” removed so I can run the second gate, and obtain the above, however to date this has not happened.

Looking forward to your response, thanks!

2

better try talking with support, forum cant help you just say the system is automated or contact support directly

3

We apologise you were disconnected and lost your entry count. Unfortunately if you have not received a reimbursement ticket by this time, then the automated system did not see you as eligible for a re-entry ticket.

You can contact our support with the link below.