No Bonus Reward Chest Hard Valtan Bug

I just cleared Hard Valtan and I couldn’t claim the bonus reward chest due to the cursor item lock bug. Is there any way that I can get the chest rewards? Please feel free to deduct the gold cost for opening it as I couldn’t open it manually.

Any update on this please?

Hi @itsakeb!

Thank you for posting your concern in here!

I am sorry to hear that you are having issues claiming your rewards. Please contact our customer service and cut a ticket regarding this issue so that our team can check any possible solution for you.

Hope this helps!

See you in Arkesia!

Hi @Darkens ,

They actually told me to come here so I’m a bit confused what the actual process is here. Just want to make sure I’m reaching out to relevant people to have this addressed…

Completed Valtan Normal, got 6 bones from g1/2 is this the normal amount for this ? Will it really take 4 weeks at least to forge a single piece?

Yes, normal Valtan gives bones at half the rate of Hard Valtan assuming you buy bonus chests in both situations

they just told me they can do nothing.