No first reward box oreha 1325

this bugged or no?

ive been doin 3 times oreha 1325 with my alt, no box at all.

first at 1-5-2022
and now at 14-5-2022

i dont recieve first box reward from oreha 1325.

i have report to amazon support 2 weeks ago . still no feedback

@roxxx

Hello @mayoniugewaol2889;

I’m really sorry about the misunderstanding. In this case, the reward box can only be obtained once per character. You will still get some rewards but not the box.

I apologize for the inconvenience and thank you for the patience.