No free Arkesia Coin received after update

Game Support English Support
1

Hi,

No free arkesia coin received after update. The 3000 one that was promised after the update.

Already did these steps suggested by the support.

If you would like, I can also submit the ticket on my end. I’ll just need to confirm a few information with you. You may skip the steps if you have already done it.

  1. Please do check all your inventory or mails for the crystals.
  2. Please do verify integrity of game files. You may do so by following the steps on the link below.
2

Hello @Cirrno ,

Greetings! :handshake:

Welcome to the forums! :bouquet:

I am sorry to know that you haven’t received the coins.

  • Was the ticket raised by the live support?
  • Please help me with your IGN and server for checking further.

Thank you :slight_smile:

3

These were in Universal Storage. Look there.