No item drop after boss defeat 140011

The pizza the hutt mob did not drop its items after it was defeated. this was located at black rose chapel after the mob was summoned. Items were not dropped including the special item. instead an error code 140011 was given when walking over the supposed item. Could you add the item to my inventory?

lostark blackrose no item

Hello @burgundytomato hope you’re doing great.

I’m sincerely sorry for this issue with you not receiving any rewards after defeating the mob. This is definitely not the experience we want you to have.

Unfortunately we do not have any tools to give you the rewards, please contact us to escalate the situation.

I do apologize for any inconvenience this may cause.

Hope the information is helpful, have a great day and see you on Arkesia!

Thank you for your response.

Do you happen to know what would be dropped? So far there haven’t been any repercussions like not being able to turn in an item for a current mission. It would be a shame for it to be something needed to continue the quests late game.

Thanks for your time

Hey let me check that information for you and I’ll reach you back.

And totally, it’s best to make sure your experience will be great! Thanks for your patience, hope you’ve a nice day!

Hey just wanted to let you know I’m still looking into this!