No Kakul-Saydon G3 rewards because of game crash

So I got to Bingo today in the clown raid and my game crashed.
My static finished as 3 and got their rewards. They waited for me to relog after finishing but I did not get the clear rewards and I could not buy the box…

Is there are way for me to get my rewards somehow or did I just get f***** by a trash crashing game?


Server: EUC/Slen
Ingame Name: Drindämere

Hi @Drindamere.

Welcome to the Lost Ark Forums, Hope you’re well :sunny:

I’m sorry the game crashed while you were doing the raid, how crashed? can I help you with that, do you have any error?

Also by the tickets entry from raids we don’t have a way to re-grant daily or weekly entries to content manually, we have a system that takes care of this type of situations. Please keep in mind that the current system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

If determined this was a server-side issue, the delivery of the replacement ticket could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

We can’t guarantee that you will be receiving a ticket, I apologize for the inconvenience.

Here you can check the original post from our Community Manager:

Update to Timed and Ticketed Content Lockouts

Stay Safe :sunny:

I did not disconnect in Discord. So it was not an internet issue.
Guess I hope I get a re-entry and PUG G3…

1 Like

happens quite often