I joined a Argos raid, click enter and was waiting on the loading screen when game froze. It crashed and had to restart the game. Log on and tried to do Argos but I no longer have access for the week. In game name: Pichsterx Server: Shandi NA West
Hello @pichsterz, welcome to the Lost Ark Forums!
I’m sorry to hear about this situation with your game, I know how frustrating this can be, especially when it’s regarding a raid. We have a system that handles this issue, as we are unable to manually grant any re entry tickets.
Please read this post for the full information about this:
A few key points I wish to highlight and the first one is very important in this case:
The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.
Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.
Let me know if you have any other questions!