No re-entry ticket

So I got a blue screen during Oreha’s Well abyssal dungeon, came back after it’s finished but didn’t get any re-entry ticket even though my weekly entry count was consumed. Didn’t get any rewards too

Region: SA
Server: Vern
Character: Connorkit

Hello @Littlefarnese!

Thank you for taking the time to reach out to us, I’m so sorry to hear that you got disconnected while playing Oreha’s Well.

I understand how frustrating it is to lose the rewards from the raid due to a connection issue, so, your ticket should be replaced within 24 to 48hrs. If over 48hrs have passed without your ticket back you might not be eligible for the ticket replacement.
We don’t have a way to grant you the access back to get the rewards manually, I apologize for the inconvenience.

Here’s more info:

Hope this helps. Let us know if there’s anything else we can help with.

I hope you have fun in Arkesia!

1 Like

Same here, in SA too… but in Argos. No tickets, i’m waiting 24hrs to see if they gonna send me something.