No refund for Punika Transfert

Hey, I submitted a ticket because i used punika transfert knowledge, and lost my 2400 gold.
I did the transfer on release day of the glaivier, and completed the quest manually the next morning. But support told me that logs say I did it after the fix which isn’t true.

I’ve seen plenty of people in this situation, is it possible that the fix re-completed the quest and so logs say that we completed it after the fix?

Thanks

Hello @LeFrancBoisier,

I’m really sorry about your situation with the knowledge transfer.

I don’t believe the fix re-completed the quest but I will still ask our teams to see what can we do in a situation like this.

Thank you so much for you patience. :leaves: