I went through most of the tower on my main and disconnected from servers. I did not receive any of the rewards. This is a huge problem for my account since I am missing some vital rewards the tower provides.
Thank you for bringing this issue to our attention.
This seems to be a bug with the compensation of the instance you got disconnected from, can you please contact our live support so we can elevate a ticket to our developer team and they can provide the specialized support need it for this type of issue:
For the bug report you’ll need the following information:
-Where in game did the issue happen
-Name of specific quest item event npc or other relevant details
They may request some additional files from your PC and if you’re able to provide some screenshots.
Hope this help, see you in Arkesia!
Hey @Evaya ,
Check out your mailbox, I ran into the same issue but it ended up at the Mail carrier (not express mail).