No rewards - no ticket for dc

[FaillVille]

Hi i dced seconds before killing Vykas and i got no rewards and i cant join again. It says entry count exceeded but the gate says i can enter…i did not get any mail or ticket…Plz fix?

Name: Faillville
Server:Zinnervale

[RuthlessFalcon]

Hello @FaillVille,

Thank you for sharing your concern here on Lost Ark Forums.

For your information, we have a system that takes care of this type of situation to provide the ticket back in very specific scenarios, we can’t guarantee that the player will be receiving a ticket.

Here you can check the original post from our Community Manager:

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

See you in Arkesia!