Old Characters Deleted (after coming back from break)

Good day! Came back after nearly a year as my friend is trying out this game, would it be possible to restore all of the characters that were auto deleted previously? (read somewhere that toons below a certain lvl were deleted after awhile)

Main character: Sneakycream
Server: NA West Akkan

Am trying to restore it as I think i had some roster cosmetics on it T.T

Hello @IceCreamPoop

Hope you are doing great.!

In order to help you with this situation please contact the live support team or make a ticket by the following link: Contact Us | Amazon Games.
They can help you better on this request.

Best wishes hero.!

Edit: I have check this name’s account and looks like all your characters are active at this time.

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