I was playing in eu central and there were no gifts . after that i switch to the eu west for claim daily rewards and i realize there is a gift in my product inv. i though its special to eu west because amazon announced it everywhere. i took it .now i see product include all regions and servers i accidently take my gift to 1 level account that im not gonna play again so how can i return my eu west gift , i wanna use on my main account at Sceptrum please help me
I am playing at eu central server normally, but when I saw that you sent a gift on the euw server, I wanted to check gifts . actually I don’t play there, it was a mistake, I’m not trying to abuse it, help me
but it was not my fault. while im logging out there were no gift so that is some kind of server lag etc. im simply asking delete my euw acc and send gift again or asking for transfer. its not a big deal cause 1 Million player recieve it its common now they not gonna lose anything if they send again
thats the point this is kinda their mistake cause we didnt recieve gift cause of server lags. and im sure there is a lot of people have this problem to. first they announce euw and everybody check gifts and server and then not wanna be offensive but they ‘‘scammed’’ us with this. imagine all of your friends have winged horse im losing my hype when i think about it
how can i know it. i dont rush anything. how could i know the exact time that theye were going to send launch gift. simply i logged out and before i go to sleep i took euw gifts thats all. and there were no gifts at euc. im asking for delete my gifted acc and send the gift again. is that really hard for a biggest company in the world ?
This is pretty much exactly the same issue that founders had, by redeeming their packs on a server they regretted… sadly, there is no help.
I spoke to multiple support members within launch week, trying to ask for a solution to get my founder pack returned. However, no luck. If they won’t can’t help over paid items, I doubt they will be able to help with a free gift
I feel bad for you too, because it is annoying for sure. However, in-game banner (below chat window) is currently warning you that redemption are once per account, and to be careful. You also get a big “are you sure?” reminder when trying to redeem from product inventory too.
I don’t mean to poop on your parade, just wanted to share my experience about the fact that amazon 100% will NOT be able to help you. They are limited by their in-game tools, apparently, which were built by smilegate. If that is the case, then no matter how much they want to help, they can’t.
i got you but in my perspective i got two accounts one of them in euw region one of them is euc if they going to send any gift etc. they should send both. and yes i clicked yes button by will consider of that after that i realize