Oreha Preveza Hard bugged

[justinrhie]

I just tried to get into Oreha Preveza Hard with a party finder party. The party bugged out 3x before it eventually let me in, but I got booted out as it seemed I was the only person loaded in. My screen was stuck on the “waiting for players to load in” screen for 60 seconds before it kicked me out, but I can no longer get back into the dungeon. Will I be able to go back in at a a certain point?

[ThunderWolf]

Hello @justinrhie

Welcome to the Lost Ark Forums community. We are glad to have you here with us.

I’m sorry for the issue during the Oreha Preveza Raid. Unfortunately, we don’t have a way to re-grant daily or weekly entries to content manually.

we have a system that takes care of this type of situations in order to provide the ticket back in very specific scenarios, we can’t guarantee that they will be receiving a ticket. I apologize for the inconvenience.

Please have a look at the below mentioned post for more details about the process.

Update to Timed and Ticketed Content Lockouts

Heroes of Arkesia, We know how frustrating it is for players to be locked out of timed or ticketed activities when a game server unexpectedly crashes or loses stability. As a few players may have already seen, in an effort to help improve these less than ideal experiences we now have a system in place that will re-grant access to activities in-game that have weekly lockout timers, utilize tickets, or consume a daily bonus (Aura of Resonance) when a game server crash or outage occurs during play…

Please remember:

1. The system will only allow for access to be re-granted for players who experience a verified crash or outage issue on the game server side; this will not cover local internet issues or other potential causes of disconnects.

2. Receiving your replacement weekly entry may not be immediate — delivery could take up to a day, and the appropriate ticket will be delivered to your in-game mailbox when it arrives.

I hope this helps. Cheers!

[justinrhie]

Thanks for letting me know. I hope this is acknowledged as a server-side issue - my internet was just fine the entire time, and I find it ridiculous that I can be penalized for something that was not my fault nor my responsibility.