I tried to play Oreha Preveza (hard difficulty) but as soon as I join the map my game closes on its own. I tried restarting the game 3 times and it crashes again and again. I can’t stay more than 5 seconds in the dungeon before my game closes, which is annoying.
Sorry to hear you’re having this issue, XFactor. I’ve moved this over to the support section so our support team can look into this for you.
Welcome to the Lost Ark forum community as well.
Ok, thank you
Hello and welcome to the forums @XFactor and thank you for moving the post over @Centeotl,
I am sorry to hear you seem to be having sporadic crashes when attempting to access Oreha Preveza.
Please try the following steps in order to troubleshoot this:
- Ensure your video drivers are up to date.
- Set Windows power settings to High Performance.
- Press Windows + R, type “powercfg.cpl” into the Run window, and then press Enter.
- Select the radio button next to the High performance power plan. You may need to click Show additional plans first.
- Adjust your in-game video settings. (sometimes just changing them back and forth will reset the issue)
- Clean boot Windows by following these instructions:
https://support.microsoft.com/en-us/kb/929135 (to reduce startup applications/Check for Malware). - Reset your video driver software to the default settings.
- Check for evidence of overheating.
- Please verify the integrity of game with the Steam integrity check
How To run a Steam Integrity Check
If the issue persists after this, the scenario will require our tech team to look into your logs and follow up directly with other possibly sensitive account information that is best not posted on the forums so it would be best if you could please create a web ticket by going to Contact Us | Amazon Games.
I hope this helps and if not, do not hesitate reaching out to live support.
See you in Arkesia! 
No problem let us know if your issue is resolved after following the steps provided by support!
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