PC Crashed, Sea of Indolence Entranced Messed Up

So I was doing Sea of Indolence and my PC crashed. When I got back in, my party had defeated the boss already, so I spawned back in town. Now under my menu it says I’ve used all my entries, but I didn’t get the rewards and cannot move onto the next dungeon in the set. I messaged customer support and they pretty much said it’s only due to server crashes. I just want to do the Super Express Missions. Do I really need to wait until next week?