PC reset - didnt save game files - get back old files

Hey guys,

first time playing lost ark was back in february. I really liked it and played about 200h and then i stopped playing because no motivation.

last week i decided to reset my pc and didnt save my games files because i thought everything has cloud save.

Somehow i installed lost ark this week but cant see my old save file with my char´s.

Is there any way i can get them back?

Character information is not saved locally, maybe you just need to change your region.


ty i changed the region, swtiched back and now save file is there


Hello @mannu,

Hope you are doing well.

It’s good to see that the issue is resolved.

Also I’d like to thank @L0KI for his input and helping our community.

If there is something else I can help you with then please do let me know.

Have a good one!