Penalty on force disconnect

Hello,

There is a major know bug on Lost Ark, when the screen goes black with no Display Signal. The only solution is to force restart the computer.

Happened to me few times but now happened during a raid and I had to force restart my computer and a got a penalty. I am new at this game, and not sure how long is taking this penalty but I see it unfair. How can we avoid this kind of situations?

Hello Ironskin, since your thread is in English, I’m moving it from the French “Game Feedback” section to the English one.