People are locked out of the events and are being ignored by CMs and Devs

People are locked out of the event because they accepted the quest with alt that are lower than 50.
Shouldn’t the qust be unacceptable in the first place if you aren’t 50?
You cannot even abandon the quest which just doesn’t make sense. I have very hard time trying to understand AGS logic behind this.
Some people are even reporting that they rushed their alt to 50 but still not able to do the event. People are not able to participate the grand prix at all and is more important to be fixed urgently than removing ilevel restriction of event exchange.