Pheons disaster and server issues is how you lose players

I am a Lost Ark enjoyer and can say with 3.3k hours im addicted to the game but with the recent things AGS really lost my trust in them. Asta server is unplayable for a week straight, free pheons got reducted. When they give out free shit (thus losing money) they didnt intend, their reaction is instant but massive server problems they “are working on” but having no emergency fix for. I installed WoW this weekend, bought Dragonflight and really enjoy the quick loading times and smooth gameplay. I will most likely comming back for brel but i think that im not the only one that switched games this week. Its really bad management and i think it shouldnt be rewared.

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