To CMs of AGS and Dev Team,
I don’t know what exactly you guys talked about in Korea over the course of last week and how you guys collect data or filter out feedback but it doesn’t seem like you guys neither care nor understand your player base at all.
Yes, while AGS themselves have not defined what their “express release” is officially, however it is safe to say that 2 classes per month means for many players they won’t get to play their favourite class/main until the end of year or even until next year. Is this your definition of keeping players interested by dangling a carrot on stick in front of their face while riding us like a cash cow and you reap in all the profits? Is your definition of “listening to player feedback” just to have it go in one ear and out the other while you do the complete opposite because it seems the community sentiments are that they want faster class releases while you guys prolong it even further?
This isn’t a game where the upcoming content for next 6 months is unknown, we all use KR servers as a timeline. Even if you do not give us a roadmap (although we still want it), we have a general idea and expectation of what content will be released in that timeframe, its just a matter of what order. So why? Why is AGS simply going against player expectation and doing something that is, frankly speaking, just another way to milk more money out of players than they already have by just trying to give players false hope and keep them playing until next year. Is the damage to your reputation as a publisher from New World and the initial launch of Lost Ark not enough for you and you want to sink even further into the deepest, darkest, pits of hell before you are happy into destroying what is supposedly to be two great games singlehandedly in less than one year?
Why not poll your changes like Jagex of Runescape/OSRS and have the community have a say in how the releases should be made and what timeline in a quantifiable manner so that you keep the community happy or is that not important since whales are going to pay their way through the game anyways and filthy F2P casuals who are loud and and profitless should just be shoved under the rug? If Glavier was decided based on fan favourite then why not do a vote on future class releases? You can do it every month with remaining classes to be released or one general one and decide the order in which they are to be released.
Ending Thoughts
I love Lost Ark but I don’t like what AGS is doing to it. I’ve given the benefit of the doubt many times, “they’ve accumulated experience from NW, they will do better”, “just give it time, they just need to sort out stuff with SG.”, “they are just a small indie company, just give it some more time, they will come around” but it seems I was sorely mistaken. I don’t know how AGS can expect players to play a game for another 6 months or more with a class they don’t want to play, find it acceptable and the fact that they made this decision despite all the feedback provided on forums speaks volumes on how seriously they take player feedback, or rather lack thereof.