Hello, please for advice. Reinstall the game turned off the firewall and I still can’t start the game. Please don’t know what happened to anyone. Thank you very much for your advice.
Hi @indy.witch.p welcome to our community 
I’m sorry that you have not been able to start the game to to this issue, we don’t want anything ruining your experience.
I inform you that this is a known issue that we are working as quick as possible to fix, in the meantime check this post about the issue:
Thanks for your patience! 
Hello, I would like to ask if there is already a change about this error. Today I tried the game and consulted the same error. I wish you a nice day