Please help with undo something i did

so wanted to buy the omen skin , i bought , 5750 royal crystal with 49 euro!
than i was like hmm im gonna buy the 4500 pack to get 2k blue crystal thats 2 skins and im gonna have have some royal crystals left overs… i did that…guess what my brain be like…hey moron!!! you can’t purchase skins with blue crystals you need to use royal…is there a way a gm can revert that purchase of that pack the pack is called “weekly crystal 5% bonus pack” 4500 royal crystal…

If i a gm could help me revert that purchase would be amazing…i tried amazon support they can’t at their end. i dont want a full refun but im ok with that too i want to undo that purchase 49 euro quite alot of money you know …

Hello @kazumya666 , welcome and thank you for posting into our forums.

I’m sorry to hear that you’ve made the wrong purchase, we surely don’t want our players experiencing this kind of inconveniences. Unfortunately Lost Ark purchases are nonrefundable and items can’t be refunded or exchanged.

I’m sorry for any inconvenience this may cause you.

Thank you for your comprehension, have a great week & see you in Arkesia!