I read the wrong game guide and destroyed this item in the other day, I need it to get the last two mokoko seeds. Please help 
2 Likes
sever : europe central kadan
hey, i’m still having this same issue no one has reached out about this. did you ever get it back or resolved?
I remember thinking I had this happen to me and contacted support, most unhelpful bunch of people. Im hoping the forums can help you and that they put more measures to prevent this happening. Surely they can send items
Hello folks!
Thanks for taking your time to post in our forums!
I am sorry to hear that you accidentally destroyed an important item. Unfortunately, at the moment we are not able to restore any lost/discarded/destroyed items. I apologize for the inconveniences this can cause to you!
Hope you have a great day!
See you in Arkesia!
How can we contact Smilegate for support? Since they should have the ability to provide in-game support.
Using at the moment form means that at another moment it will be possible. I am not in the shoes of that person, but you’re answer scares me. That person could be locked out of his game forever and you wish him a good time in Arkesia ? This is delusional.
They really don’t care about the players … game is full of bots, nothing being done, connection issues, nothing being done … they only cares about how to get more money from a few whales
Dont even try, im trying to get the egg pet since 1.5 months no chance bruh. Total incompetence shown whoever is at fault amazon or and smilegate
" at the moment " means you havent spent enough money on the game yet … ask us again once you have at least 1000$ invested in the game, lol
1 Like
Hi @glorfunmad!
Unfortunately, we have no contact method for Smilegate as Amazon Games is the official support for Lost Ark.
Hope this clarifies your doubt!
See you in Arkesia!
Hi to @dakine_uchiwa, @x111 and @Schrumpelhut as well!
Thanks for posting in our forums!
I am sorry to hear that you are not please with our customer service, we surely don’t want you to feel this way. You can leave any suggestions or feedback in our feedback section of the forums wich you can find in the following link:
Also, I used the term “at the moment” because we haven’t received any news about changes on our ability to restore items, however if any updates regarding that happen to come to us, we’ll let you know as soon as we got them in our official social media and forums!
Hope you have a great day!
See you in Arkesia!
1 Like
Thank you for the reply.
1 Like
Thanks for sharing this with us ~ it’s the kind of answer I was expecting to his problem ^^