Please remove my game restrictions

[Xamsiya]

My steam account is xerxess77,
During my use of ARK game, I found that my account cannot use the game trading system.
I have recharged in the game for this, but I can’t use it. thank you.

[Khonshu]

I think you should post this in game support not feedback

[OminousOnion]

I’ve manually moved your post over to game support for better visibility, you can also create a web ticket on our support site. Thanks!

Contact Us | Amazon Games

[Eulah]

Welcome to our forums @Xamsiya & @Khonshu

I apologize you’re having this issue with Account Restrictions.

This is a security measure that has been implemented on Lost Ark , here on this link below we have more information in detail :

Amazon Games

Account Restrictions - Support | Amazon Games

As we continue to improve and increase our protections against malicious actors and behaviors in Lost Ark, we are making adjustments to our tools and systems that prevent fraudulent purchases. In March, we rolled out a fraud prevention system that requires players to have a ‘Trusted’ status through Steam or Lost Ark in order to access specific social and economic systems such as initiating player-to-player trades, sending in-game gifts and mail with attachments, and exchanging royal crystals fo…

Please note that accounts that have not met certain requirements with Steam will have lower purchase limits and will not be able perform certain in-game actions as listed in this link :

*Updated* Information for Limited Accounts :: Help and Tips

Hope this helps,
Thank you for the patience have an excellent week.

(∩◕‿◕)⊃━☆ﾟ.*

[miraichaann]

Hello, i also have account restrictions but my steam account is fully verified (i recently bought games, have 2FA enabled and waited 2 weeks, and i can use the community market) since 17th january, and i’m still unable to use the market or trade, can you please fix this issue in my account as soon as possible, i’m really frustrated and can’t trade with my friends because of this. Thank you.
Character name: Mîrâiî
Region: Europe Central
Server: Mokoko
Character level: 50

[Eulah]

Hi @miraichaann

Hope you’re doing excellent today

I apologize for all the inconvenience with the trust status on your account , after doing some research I found you just to need to wait for this to enabled , I saw another post were this was already explained so please refer to that post :

Account still has no trusted status even tho my steam account is completely verified

I understand your concerns about the reply time @miraichaann, as the agent said, it might not take the same amount of time for all the accounts. Also for your information, we are unable to grant trusted status manually. We don’t have the tools or authorization to do it from our end. We highly appreciate patience on this matter and hope Steam grants trusted status to your account as soon as possible.

Thank you for the understanding on this and all your patience.