Happened when things went south in NW as well, when there are problems, failed patches, strange issues (such as automated banning of legitimate accounts, etc) the AGS team shells up and stops communicating.
We tried to keep open lines of communication then and it failed to maintain. That isn’t just the fault of AGS, when the community feels an injusted has occured some people can get outright vile and verbally abusive towards the staff which is unacceptable, regardless of what is happening in game.
I hope for the game and the communities sake, they don’t continue down this same road again.
of course the game is a joke now, players got what they wanted, easier content, raid and dungeon. aint that the same you are asking here, make the game easier so you can hit 1470 then complain because game is a joke and is too easy? so what’s up next? raids and abyss are too hard?