Hi guys,
Im stucked at this quest, I think that when I received the emote book my inventory was full. I alredy tried look at mail/storage and abandone the quest and restart it but I still not able to complete… please help me :((
Regards,
Hi @gsventkauskas and welcome to our fourms! 
I’m sorry to hear about the issue you are experiencing with the quest you cannot complete because of the missing emote.
Just to discard possible issues please abandone the quest, close the game and run an Steam Integrity check.
Once you are done with that please restart the game, accept the quest and check if you have the emote or by any chance the emote is located in your pet inventory (in case you have it active) or in your personal storage (the one you can access in the City). You can find the the location of the Storage keepers in the map).
If emote still not showing up please contact Customer Support here:
If is necessary, they will escalate your case to the dev team with a ticket for further investigation to solve this as soon as possible!
My apologies for any inconvenience this may casued to you.
Take care and I’ll see you in Arkesia! 
Hi Firus,
Thank for your reply! I just did all steps that you recommended but I cant get the emote “/Polite”… I will try opening a case with support… thank you again…